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| LG CNS CEO Hyun Shin-gyoon, front row second from left, poses for a picture with employees at the opening ceremony for its integrated IT service center in southwestern Seoul's Gangseo District, Monday. Courtesy of LG CNS |
By Kim Jae-heun
LG CNS has opened an integrated IT service center that can provide remote system management services for customers, the company said Monday.
The service center, which is located at NH Seoul Tower in southwestern Seoul's Gangseo District, will have about 1,800 system management and system integration experts working together at the same venue.
They will integrate client companies' data and analyze it to find abnormalities and provide a response system accordingly.
"Our integrated IT service center is a key digital transformation (DX) hub that delivers the best IT services to customers. It is also a place where DX professionals develop their expertise and grow with their colleagues," LG CNS CEO Hyun Shin-gyoon said.
The center also plans to operate a "war room" with an integrated disability response system to serve as a control tower in the event of a service failure. On regular days, it will be utilized as a training place in preparation for emergency situations.
At the same time, LG CNS is accelerating customers' application modernization (AM) with its IT service center.
AM refers to reconfiguring applications developed in conventional ways into applications optimized for a cloud environment for future business purposes. With the introduction of AM, applications can be divided into a number of services operating independently from each other. This will make it easier for individual services to update on their own and not the whole system at once ― enabling reflection of customers' requests in real time without limitations.
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